Team Leader / Supervisor – Level 3


Business and Management


This qualification provides an ideal start in the occupation and supports progression within the sector. It is ideal for management staff with responsibilities including supporting, managing and developing team members, managing projects, planning and monitoring workloads and resources, delivering operational plans, resolving problems and building relationships internally and externally.


COURSE FEES – Apprentice Funding.

COURSE DELIVERY – In the Workplace.



Knowledge – Understand different leadership styles; understand people and team management models, including team dynamics and motivation techniques; know how to deliver a project, including: managing resources, identifying risks and issues, using relevant project management tools.

Skills – Able to communicate organisational strategy and team purpose, and adapt style to suit the audience; able to deliver against operational plans, translating goals into deliverable actions for the team and monitoring outcomes; able to create an effective personal development plan and use time management techniques to manage workload and pressure.

Behaviour – Drive to achieve in all aspects of work; open, approachable, authentic, and able to build trust with others; sets an example, and is fair, consistent and impartial.

Partners in Training